As a Software Development Engineer Intern at Renambl, you will be part of a dynamic team focused on developing and enhancing our technology solutions. This internship offers hands-on experience in software development, providing a great opportunity to apply your academic knowledge to real-world projects, and contribute to the growth and success of our innovative lending platform.

Job Description

• Assist in Software Development: Work closely with senior engineers to design, develop, and implement new features for our products.
• Debugging and Testing: Identify and fix bugs, and conduct thorough testing to ensure the reliability and performance of our software.
• Collaborate on Projects: Participate in team meetings, contribute to project planning, and collaborate with cross-functional teams to achieve project goals.

As a Marketing Executive at Renambl, you will focus on promoting our software products, analyzing market trends, understanding customer needs, and supporting sales efforts. You will be a bridge between our products and customers, helping drive adoption and growth.

Job Description

• Software Product Promotion: Create and execute marketing campaigns for our software solutions to increase awareness and adoption.
• Market Analysis: Track industry trends, competitor offerings, and customer preferences to inform marketing strategy.
• Customer Handling: Engage with customers to understand their requirements, gather feedback, and support the sales team.
• Content and Collateral: Develop marketing materials, case studies, and presentations to showcase software features and benefits.

As a Customer Support Executive at Renambl, you will be the first point of contact for our customers, providing assistance and resolving inquiries. This role is crucial in ensuring customer satisfaction and loyalty by delivering exceptional support and maintaining a positive relationship with our clients.

Job Description

• Customer Assistance: Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
• Issue Resolution: Troubleshoot and resolve customer issues, escalating complex cases to higher-level support when necessary.
• Feedback Collection: Gather and document customer feedback, and provide insights to the product and development teams.
• Knowledge Base Maintenance: Assist in the creation and updating of support documentation and FAQs to improve customer self-service resources.